ORIENT GOURMET

Yesterday (9/5/2016) I placed an order for delivery around 5:24 pm. We ordered 2 sweet and sour chickens and one sesame chicken all with fried rice instead of white rice for the upcharge. We also ordered 8 crab rangoon with an extra side of sweet and sour as well as 2 egg rolls. We were told our order would arrive in about 40 minutes. 80 minutes later I called to see where it was and the man said it was on its way. The food did not arrive until after 7 pm, 90 minutes later which is more than double what we were told. When the food did arrive there were no apologies for the delivery time. When I opened the food up, I was missing one fried rice and extra sweet and sour sauce which was all charged at an upcharge. Not only this, but the food was cold and the sweet and sour sauce for the chicken was watered down. I normally do not complain, but I do expect that when I pay $52 plus tip on meals for my guests and I that I am going to receive food with good quality and service expectations, especially when living less than 5 miles away from a restaurant. Is there anything that the store can do to remedy this situation. I would appreciate a response to this email in a timely manner. Thank you and I hope you have a great day.

Your website did not say if you were open on Mondays, and I know a lot of restaurants aren't. So, we went somewhere else for dinner. I really wanted sushi, too.

This place is getting old and it shows interior is worn and showing age also does not give a clean appearance. I have had the box lunch here years ago and it was pretty good however just tried it again for sushi and it sucks. I tried the spicy tuna and spicy salmon rolls and they were bad. Ingrediants did not appear to be fresh to myself or my daughter and rolls were some of the worst i have ever had. Your money is much better spent at Lucky Garden where it is a cleaner appearance and the sushi tastes much fresher.

It's hard for me to give this place one rating as their food differs in quality depending on what you get. I am a big fan of the Japanese menu at this place - I usually dine here when I'm craving teriyaki chicken and I'm always satisfied. It's a little pricey but the Japanese lunch menu also comes with a basic soup and salad. The teriyaki chicken itself is delicious and also comes with a small variety of vegetables delectable vegetables and plain white rice. It's a very yummy and complete meal that will not leave you hungry.As far as appetizers I've only had the crab rangoon and egg rolls but both are very good. I particularly favor the crab rangoon which comes with a sweet and sour sauce.Now taking into consideration what I've mentioned so far, the restaurant would definitely earn at least 4 stars. The reason that it got a 3 [a generous one at that] is because today I decided to try the Chinese lunch menu.I am an avid Chinese food eater and usually when trying out a new restaurant I go with the safest route - I ordered chicken with broccoli. My boyfriend who decided to go a more adventurous route picked out the chicken pad thai [which being a Thai dish really made me question it's purpose on the Chinese lunch menu.]When we got the food we were utterly disappointed. The chicken was slimy in both our dishes and the sauces used were strange and unidentifiable. If they have the same cooks preparing these various dishes know that they are not too keen on fulfilling orders outside of the Japanese menu.I will definitely buy teriyaki chicken from here again as its one of the best meals I've had in the BloNo area. As far as the Chinese menu goes, never again.

I've been going to Orient Gourmet for ten years. We've had the same waitress for the entire time. The Orient Gourmet is a great little secret in town. The sushi is as good as I've had in San Francisco and the dishes are all well done. ...?

Lunch specials are excellent and worth getting. Although I would not recommend their Generals. Sushi and hot and sour soup is superb though. And great staff that remembers the regulars. ...?